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windows远程桌面app手机端安装和使用奇异问题排查指南

确保电脑正常开启了远程桌面开关注意windows家庭版不支持远程桌面，只有专业版/企业版支持手机安装app并添加电脑获取电脑局域网ip地址方法看这里学查找IP-> 使用ip添加连接电脑连接到手机画面，完工疑难杂症问题排查这个问题是连接不通 1，手机电脑没在同一个局域网或者没在同一个网段内，无法互相访问 2，电脑防火墙拦截（一般防火墙都会放行3389可能性小） 3，电脑的远程桌面异常，...

软件应用 xnkyns 2026-07-16 19:06:55 更新于 2026-07-16 19:12:21 0 回复 0 赞 5 浏览

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#1 xnkyns 2026-07-16 19:06:55

确保电脑正常开启了远程桌面开关

注意windows家庭版不支持远程桌面，只有专业版/企业版支持

手机安装app并添加电脑

获取电脑局域网ip地址方法

看这里学查找IP-> https://navjs.cn/p/post/23

使用ip添加连接电脑

连接到手机画面，完工

疑难杂症问题排查

这个问题是连接不通

1，手机电脑没在同一个局域网或者没在同一个网段内，无法互相访问

2，电脑防火墙拦截（一般防火墙都会放行3389可能性小）

3，电脑的远程桌面异常，没工作

根据上面思路

第一步首先排查ip都是否在同一网段，网络是否正常

再不行就检测电脑端远程桌面工作是否正常，使用检测工具，如果不正常是这样的，尝试重启电脑

正常工作检测工具显示是这样的

如果这一切排查下来还连接不上，那就不可能了，绝对不可能（那就把防火墙全关了试试吧，如下图）

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